How-To
1. To login or register, click on the account menu icon located in the upper right corner of the page.
2. Click My Account to access your general account information or view payment methods and modify your password, phone number, title, or clinic name.
1. In the Dashboard under the Manage Patients tab, click Add Patient.
2. Your Patient Registration Code will autofill. You can then either:
- Complete the required patient information for your patient. At the bottom of the form, click Register. Please note: You will need to create a temporary password for your patient and instruct them to change the password under the General tab after logging in for the first time.
- Direct your patient to visit www.OrthoPacks.com/Registration/Patient and provide them with your Patient Registration Code.
1. Under the Manage Orders tab, click New Order.
2. Click Add and select ALL products needed to complete your patient's order.
3. After all products are selected, click Configure Packs at the bottom of the screen.
4. Select the patient who will receive the order from the drop-down menu.
5. Click Add Products for whichever time of day you intend your patient to take each pack.
6. In the pop-up window, name the pack, e.g., Foundational Pack.
7. Set the quantity for the products that will be administered at that time of day. Click Save. Repeat steps 5-7 for all desired packs.
- If you need to add more products, click Add More Products.
1. If you need to adjust an order before purchasing, click Edit Order.
2. Select the patient’s shipping address and billing information from the corresponding drop-down menus.
3. If applicable, select the discount for the order. Click Apply.
4. Check the box signifying you agree to the Terms and Conditions. Then, click one of the following options:
- Send to Patient: The patient will be able to review the order and either accept or decline it. If the patient accepts the order, they will need to input or select a credit card and shipping address before purchasing.
- Purchase Order: Click this option if the patient does not need to review the order and has a verified credit card on file.
1. To log in or register, click on the account menu icon located in the upper right corner of the page.
2. Click My Account to access your general account information, payment methods, or shipping addresses and modify your password, first name, last name, or phone number.
1. You can register by:
- Obtaining your provider’s Patient Registration Code and then visiting www.OrthoPacks.com/Registration/Patient to complete the required fields in the registration form. At the bottom of the form, click Register.
- Your provider can also complete the registration form on your behalf. Please Note: Your provider will need to create a temporary password for you. After your first log in, change your password under the General tab in My Account.
1. Your provider has the option to use your default shipping and billing information to place an order on your behalf. Your provider may also send the order to you to review and input your shipping and billing information. You can select to Accept or Decline the order.
If you accept the order, you will be taken to the checkout page to complete the order.
- Please Note: You must respond to the pending order before leaving the page.
2. On the checkout page, select or add your shipping and billing information.
3. Click Purchase Order once you have reviewed the order and selected or entered your shipping and billing information.
